Frequently Asked Questions
Everything you need to know about our premium apparel and accessories.
What materials are used in Chip Theory apparel?
We prioritize high-performance, durable fabrics including organic cotton blends and moisture-wicking synthetics to ensure comfort during long gaming sessions and everyday wear.
How long does domestic shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number as soon as your order leaves our warehouse.
What is your return policy for clothing items?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
Do you offer international shipping?
Yes, we ship worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon arrival in their destination country.
How should I care for my Chip Theory gear to ensure longevity?
To preserve the quality of prints and fabric integrity, we recommend machine washing cold, inside out, and tumble drying on low heat or hang drying.
Can I change my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to make a change, please contact our support team within 1 hour of placement, and we will do our best to assist you.